noviembre 2021 | ||||||
| l | m | m | j | v | s | d |
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | 7 |
| 8 10:30-13:30 1ª sesión: Starting a telephone call.1ª sesión: Starting ...... | 9 10:30-13:30 2ª sesión: Asking to all back, leave or take a message.2ª...... | 10 10:30-13:30 3ª sesión: Connecting to caller and asking to be called.3ª...... | 11 10:30-13:30 4ª sesión: Making appointments, bookings, complains on the...... | 12 10:30-13:30 5ª sesión: General review.5ª sesión: General review....... | 13 | 14 |
| 15 | 16 | 17 | 18 | 19 | 20 | 21 |
| 22 | 23 | 24 | 25 | 26 | 27 | 28 |
| 29 | 30 | |||||